The Customer Support Center is open 24/7 for our customers in the gambling industry. We are available and capable of securing their needs, through professional and efficient services and support, during and after our customers’ needs have been met.
Our dedicated specialists from the Customer Support Center will assist the players with all aspects of gambling through e-mail, chat and phone calls, to ensure the best end-customer experience. The team is multilingual, and we offer support in English, French, German, Italian and Spanish.
Risk management in the gambling industry – we offer this service to secure a detailed Know Your Customer analysis and the authenticity of the transactions in a safe and secure manner, to increase player retention rates, to meet due diligence obligations and to observe the local gambling legislation.